Pooja Gupta
About Pooja Gupta
Pooja Gupta is a Lead Business Analyst at Sopra Banking Software, where she has worked since 2014. She has extensive experience in business analysis, team leadership, and customer support, having previously worked at Infosys Technologies Ltd. and contributed to significant projects such as L-3 Implementation for the Professional Services team.
Current Role at Sopra Banking Software
Pooja Gupta serves as the Lead Business Analyst at Sopra Banking Software, a position she has held since 2014. In this role, she leads a team of testers and developers focused on L-3 Implementation and post-implementation support. Her responsibilities include overseeing the Professional Services team and ensuring the successful execution of projects. Gupta's expertise in business analysis and her leadership skills contribute to the effectiveness of the team in delivering quality solutions.
Previous Experience at Infosys Technologies Ltd.
Before joining Sopra Banking Software, Pooja Gupta worked at Infosys Technologies Ltd. as a Senior Associate Consultant in Finacle from 2010 to 2012. During her tenure in Bangalore, she gained valuable experience in the financial services sector. This role provided her with a strong foundation in business analysis and consulting, which she later applied in her current position.
Educational Background
Pooja Gupta holds a Master of Business Administration (M.B.A.) with a focus on IT and Marketing from Amity Business School, where she studied from 2005 to 2007. Prior to that, she earned a Bachelor's Degree in Information Technology from Rajiv Gandhi Prodyogiki Vishwavidyalaya, completing her studies from 2001 to 2005. Her educational background equips her with a solid understanding of both technical and business aspects.
Training and Development Initiatives
In her role, Pooja Gupta has served as a Single Point of Contact (SPOC) for global resource training. She has trained over 300 resources in various areas, including Business Analysis, Business Processes, Business Automation, and the Lending and Leasing Domain. Her efforts in training contribute to the professional development of team members and enhance the overall capabilities of the organization.
Recognition and Awards
Pooja Gupta received the Dronacharya Award for her exceptional contributions in establishing a Customer Support team for Asset Finance. This recognition highlights her efforts in clearing outstanding customer logs over three years and providing high-quality customer support and consultancy. The award underscores her commitment to excellence in service delivery.