Raphaël Berlanger
About Raphaël Berlanger
Raphaël Berlanger is a Service Desk Manager at Sopra Banking Software, where he has worked since 2016. He holds a Master's degree from the Faculté Polytechnique De Mons and has extensive experience in project management and service management.
Work at Sopra Banking Software
Raphaël Berlanger has been serving as the Service Desk Manager at Sopra Banking Software since 2016. He has accumulated eight years of experience in this role, contributing to the company's operations in Paris, Île-de-France, France. Prior to his current position, he worked as a Service Manager at Sopra Banking Software from 2012 to 2017, gaining valuable insights into service management within the banking software sector.
Education and Expertise
Raphaël Berlanger studied at the Faculté Polytechnique De Mons, where he earned a Master's degree over a six-year period from 1991 to 1997. His educational background also includes six years at the Institut Notre-Dame De Loverval, from 1985 to 1991. This academic foundation has equipped him with the necessary skills and knowledge to excel in his professional roles.
Background
Before joining Sopra Banking Software, Raphaël Berlanger worked at Callataÿ and Wouters as a Project Manager from 1997 to 2012. During his 15 years in this role, he developed expertise in project management within the financial technology sector. His career trajectory reflects a strong commitment to service and project management in the banking software industry.
Career Progression
Raphaël Berlanger's career has shown a steady progression in the field of service management and project management. After completing his education, he spent 15 years at Callataÿ and Wouters before transitioning to Sopra Banking Software. His roles have evolved from Project Manager to Service Manager and currently to Service Desk Manager, highlighting his adaptability and growth in the industry.