Sharon Lacey
About Sharon Lacey
Sharon Lacey is a Support Analyst at Sopra Banking Software, where she has worked since 2015. She specializes in resolving software issues related to financial software products and holds degrees in Applied Chemistry and Computer Studies.
Work at Sopra Banking Software
Sharon Lacey has been employed at Sopra Banking Software since 2015, serving as a Support Analyst for nine years. In this role, she specializes in resolving software issues and queries related to financial software products. Prior to her current position, she worked as a test analyst at the same company, where she contributed to the delivery of high-quality projects.
Education and Expertise
Sharon Lacey holds a BSc in Applied Chemistry from Brunel University, where she studied from 1986 to 1990. She later pursued further education at Sheffield Hallam University, obtaining an MSc in Computer Studies from 1999 to 2000. Her educational background equips her with a strong foundation in both scientific and technical disciplines, enhancing her expertise in software support.
Background
Sharon Lacey completed her early education at St. Joseph's School, attending from 1984 to 1986. This foundational education preceded her university studies and contributed to her overall academic journey. Her diverse educational experiences have shaped her professional skills and knowledge in the field of software analysis.
Professional Experience
Before her current role as a Support Analyst, Sharon Lacey worked as a test analyst at Sopra Banking Software. In this capacity, she was involved in ensuring the quality of software products through rigorous testing processes. Her experience in both testing and support roles has provided her with a comprehensive understanding of software development and client needs.