Princess Joy Dorata
About Princess Joy Dorata
Princess Joy Dorata is a Customer Support Specialist with a diverse background in customer service, sales, and education. She has held various roles across multiple companies, including Zookal, 51Talk, and Teleperformance, and holds a Bachelor's degree in Multi-/Interdisciplinary Studies from Ateneo de Davao University.
Current Role at Soraban
Princess Joy Dorata serves as a Customer Support Specialist at Soraban. She has been in this role since 2024, contributing to the company's customer service efforts for a duration of 7 months. In this position, she is responsible for addressing customer inquiries and providing support to enhance customer satisfaction.
Previous Experience at Zookal
Prior to her current role, Princess Joy worked at Zookal as a Virtual Encoder from 2016 to 2018. During her 2-year tenure, she was involved in various tasks that supported the company's operations, focusing on data entry and management.
Experience as an Online Tutor at 51Talk
From 2020 to 2021, Princess Joy worked as an Online Tutor at 51Talk for 1 year. In this role, she provided educational support and tutoring services to students, helping them improve their language skills.
Background in Customer Service
Princess Joy has a solid background in customer service, having worked as a Customer Service Representative at Teleperformance from 2018 to 2019. She also held positions at FWD Insurance as a Financial Solutions Consultant and at BPI-Philam Life Assurance Corp. as a Bancassurance Servicing Associate, further enhancing her skills in client interaction and support.
Education at Ateneo de Davao University
Princess Joy earned her Bachelor's degree in Multi-/Interdisciplinary Studies from Ateneo de Davao University. She completed her studies from 2014 to 2018, gaining a broad educational foundation that supports her professional endeavors.