Amy Rhoads Kalmus
About Amy Rhoads Kalmus
Amy Rhoads Kalmus is a New Accounts Executive at Sorenson Communications, where she has worked since 2019. With a background in education and professional development, she focuses on quality and collaboration while overseeing the expansion of services in Puerto Rico and the southern United States.
Current Role at Sorenson Communications
Amy Rhoads Kalmus currently serves as a New Accounts Executive at Sorenson Communications, a position she has held since 2019. In this role, she focuses on developing new client relationships and expanding the company's market presence. Additionally, she oversees the expansion of Sorenson Community Interpreting Services in Puerto Rico. Her work emphasizes quality, communication, and collaboration with clients and colleagues.
Previous Experience at Sorenson Communications
Prior to her current role, Amy worked at Sorenson Communications for 13 years as the National Director of Professional Development and Training from 2004 to 2017. During her tenure, she was responsible for developing training programs and professional development initiatives to enhance the skills of employees. Her efforts contributed to the overall growth and effectiveness of the organization.
Educational Background
Amy Rhoads Kalmus studied at The University of Kansas, where she earned a Bachelor of Arts degree in Education, History, and Journalism from 1984 to 1988. She also attended Johnson County Community College, achieving an Associate of Arts degree from 1989 to 1991. Her educational background supports her commitment to lifelong learning and professional development.
Career at Sprint
Before joining Sorenson Communications, Amy worked at Sprint as an Associate Government Account Support Representative from 1999 to 2001. In this role, she provided support for government accounts, contributing to customer satisfaction and service delivery. This experience helped her develop skills in client relations and account management.
Focus on Service Expansion
Amy has played a significant role in the expansion of services within the southern regions of the United States. Her strategic initiatives have aimed at enhancing service delivery and accessibility for clients in these areas, demonstrating her commitment to improving communication services.