Arber Deski
About Arber Deski
Arber Deski is a Technical Support Agent at Sorenson Communications, where he has worked since 2018. He holds a Bachelor of Science degree from the Rochester Institute of Technology, where he studied from 2017 to 2020, and has a background in various educational institutions, including the New York School for the Deaf.
Work at Sorenson
Arber Deski has been employed at Sorenson Communications as a Technical Support Agent since 2018. In this role, he provides assistance and solutions to clients, ensuring effective communication and support for their needs. His experience in technical support allows him to address various challenges faced by users, contributing to the overall efficiency of the organization.
Education and Expertise
Arber Deski holds a Bachelor of Science degree from the Rochester Institute of Technology, which he completed between 2017 and 2020. Prior to this, he earned an Associate's degree from the same institution from 2014 to 2017. His educational background also includes six years at St. Joseph School and five years at New York School for the Deaf. This diverse educational experience has equipped him with a solid foundation in technical skills and knowledge.
Background
Arber Deski's educational journey began at New York School for the Deaf, where he studied from 2009 to 2014. He then attended Rochester Institute of Technology, where he pursued both an Associate's degree and a Bachelor's degree over a span of several years. Additionally, he briefly studied at the University of Washington in 2013. His varied educational experiences have shaped his career path in technical support.
Previous Work Experience
Before joining Sorenson Communications, Arber Deski worked at Rochester Institute of Technology. He served as an Online Support Agent for five months in 2018 and as an Information and Computing Studies Tutor from 2016 to 2018. These roles provided him with valuable experience in customer support and tutoring, enhancing his skills in communication and problem-solving.