Chad Gibson, MBA
About Chad Gibson, MBA
Chad Gibson, MBA, serves as the Director of Platform Operations at Sorenson Communications, where he focuses on fostering a culture of excellence and innovation. With extensive experience in various sectors and a strong technology background, he emphasizes servant leadership and continuous improvement in his work.
Work at Sorenson
Chad Gibson has been serving as the Director of Platform Operations at Sorenson Communications since 2023. In this role, he focuses on fostering a culture of excellence and innovation within the Cloud Platform and Observability teams. His responsibilities include developing strategic plans for efficient technology acquisition and creating self-service capabilities for engineering teams. Gibson's leadership emphasizes the importance of motivating and inspiring team members to solve complex problems and achieve significant results.
Previous Experience at SambaSafety
Before joining Sorenson, Chad Gibson held multiple positions at SambaSafety. He served as the Vice President of Software Operations from 2022 to 2023 and as the Vice President of Technology Services from 2021 to 2022. Additionally, he was the Director of Engineering from 2019 to 2021. In these roles, he contributed to the company's technology strategy and operations, focusing on enhancing service delivery and engineering capabilities.
Background in Technology and Leadership
Chad Gibson has a robust background in technology and leadership, having worked in various sectors such as FinTech, InsurTech, SaaS, and manufacturing. His experience includes roles at 24/7 Networks as Head of Service Delivery and at Western Union in Technology Operations and Vendor Management. Gibson advocates for servant leadership, continuous improvement, and the importance of feedback in driving team success.
Education and Expertise
Chad Gibson holds a Bachelor of Arts in Management Information Systems from Northwood University and an MBA in International Business from the University of Colorado Denver. His educational background complements his extensive expertise in various technologies, including AWS, Microsoft, Salesforce, and Atlassian tools. This combination of education and experience enables him to effectively lead technology initiatives and foster innovation.
Achievements in Observability and Culture Building
In his professional journey, Chad Gibson has emphasized building an observability culture to enhance system uptime and resiliency. He believes in celebrating wins and clearing paths for others to succeed, which contributes to a positive work environment. His approach includes advocating for a culture of feedback and encouraging teams to learn from failures to drive continuous improvement.