Diana Gerstenbacher
About Diana Gerstenbacher
Diana Gerstenbacher serves as the Operations Coordinator at Sorenson Communications, where she has worked since 2007. She holds a B.S. in Business Studies from Stockton University and manages scheduling and operations for a team of interpreters.
Work at Sorenson Communications
Diana Gerstenbacher has been employed at Sorenson Communications since 2007, serving as an Operations Coordinator. In this role, she manages the daily scheduling for a team of 50 interpreters, ensuring efficient operations. Her responsibilities extend to coordinating operations across both domestic and international sites, facilitating the processing of new employee documentation, and generating performance reports. Additionally, she reconciles daily data related to Off-Call Time and Attendance, contributing to the overall efficiency of the organization.
Education and Expertise
Diana Gerstenbacher earned a Bachelor of Science in Business Studies from Stockton University, where she studied from 1999 to 2003. Her academic focus included Advertising, Market Research, Strategic Marketing, and Technologies for Business. This educational background provides her with a solid foundation in business operations and marketing strategies, which she applies in her current role at Sorenson Communications.
Background
Diana Gerstenbacher has a professional background that spans over 17 years in the field of operations coordination. Her tenure at Sorenson Communications has equipped her with extensive experience in managing interpreter scheduling and operational logistics. Based in Philadelphia, PA, she has developed skills that are essential for coordinating complex operations in a dynamic environment.
Responsibilities and Functions
In her role as Operations Coordinator, Diana Gerstenbacher is responsible for several key functions. She manages the daily scheduling of interpreters, ensuring that all operational needs are met. Additionally, she coordinates activities across various sites, both domestically and internationally. Her role also includes processing new employee documentation and generating performance reports, which are essential for tracking team effectiveness. Furthermore, she reconciles daily data related to Off-Call Time and Attendance, which aids in maintaining accurate operational records.