Erica Brown
About Erica Brown
Erica Brown is an Operations Coordinator at Sorenson Communications, where she has worked since 2016. She has a background in customer service and management, with previous roles at Vincent Printing and Sonic Drive-In.
Current Role at Sorenson Communications
Erica Brown serves as the Operations Coordinator at Sorenson Communications, a position she has held since 2016. In this role, she is responsible for overseeing various operational functions within the organization. Her work contributes to the efficiency and effectiveness of the company's communication services. Erica is based in the Chattanooga, Tennessee area, where she has developed her career in operations management.
Previous Experience at Vincent Printing
Prior to her current role, Erica Brown worked at Vincent Printing in the Chattanooga, Tennessee area. She held two positions during her tenure, first as a Receptionist from 2014 to 2015 for one year, and later as a Customer Service Representative from 2015 to 2016 for eleven months. In these roles, she gained valuable experience in customer relations and service operations.
Education in Business Administration
Erica Brown studied at Georgia Northwestern Technical College, where she pursued a degree in Business Administration and Management, General. She attended the college from 2012 to 2016, completing her studies over a four-year period. This educational background has equipped her with essential skills for her career in operations.
Early Career at Sonic Drive-In
Before entering the field of operations, Erica Brown worked at Sonic Drive-In as an Assistant Manager from 2010 to 2013 for three years. This role provided her with foundational management experience and customer service skills, which have been beneficial in her subsequent positions.
High School Education
Erica Brown completed her high school education at Lakeview Fort Oglethorpe High School, where she studied General Studies from 2005 to 2009. This early education laid the groundwork for her future academic and professional pursuits.