Jennifer Gilligan
About Jennifer Gilligan
Jennifer Gilligan is a Product Manager at Sorenson Communications, specializing in telehealth solutions for audiology. She has extensive experience in audiology, health literacy, and aural rehabilitation, and has held various academic and clinical roles over her career.
Current Role at Sorenson Communications
Jennifer Gilligan has been serving as a Product Manager at Sorenson Communications since 2022. In this role, she focuses on developing and managing products that enhance communication solutions for individuals with hearing impairments. Her work emphasizes innovative approaches that align with the company's mission to provide accessible communication services.
Professional Experience in Audiology
Jennifer Gilligan has extensive experience in the field of audiology. She worked as an Audiologist and Product Manager at Eargo from 2017 to 2022, where she contributed to the development of hearing solutions. Prior to that, she served as an Audiology Extern at the Center for Hearing and Communication in 2015, gaining practical experience in patient care. Additionally, she held a position as an Audiology Trainee at the U.S. Department of Veterans Affairs in 2014.
Academic Background and Qualifications
Jennifer Gilligan studied Audiology at The Graduate Center, City University of New York, where she earned her Doctor of Audiology (Au.D.) degree from 2012 to 2016. She also holds a Bachelor of Arts in Communication Disorders and Deaf Studies from SUNY New Paltz, completed between 2009 and 2011. Earlier, she studied Art & Design at Cordwainers College, London College of Fashion, where she achieved an Edexcel Foundation Diploma from 1998 to 1999.
Teaching and Research Experience
From 2015 to 2022, Jennifer Gilligan was a Professor at SUNY New Paltz, where she taught courses related to audiology and communication disorders. She also served as a Postdoctoral Researcher and Visiting Scholar at The Graduate Center, CUNY, from 2016 to 2020, focusing on clinical research in audiology. Her expertise includes health literacy and aural rehabilitation.
Specializations and Innovations
Jennifer Gilligan specializes in the identification, treatment, and management of tinnitus and balance disorders. She has innovated telehealth solutions for audiology, emphasizing patient-centered care and evidence-based practices. Her approach balances risk with foresight and hindsight to achieve optimal customer results.