Lucas Hart
About Lucas Hart
Lucas Hart serves as the Executive Director of Workforce Analytics at Sorenson Communications, where he has worked in various roles since 2008. He holds a BA in Single Subject English Literature for Teachers and is currently pursuing an MBA.
Work at Sorenson Communications
Lucas Hart has held multiple positions at Sorenson Communications since 2008. He began as a Regional Operations Manager, where he contributed to the management of operations for 16 years. In 2018, he transitioned to the role of Senior Director of VRS Operations, overseeing video relay service operations. In 2023, he was appointed as the Executive Director of Workforce Analytics, focusing on data-driven strategies to enhance workforce efficiency and performance.
Education and Expertise
Lucas Hart studied at San Diego State University, where he earned a Bachelor of Arts in Single Subject English Literature for Teachers from 2003 to 2008. He is currently pursuing an MBA at the same institution, with studies spanning from 2011 to 2014. His educational background equips him with skills in both educational theory and business management, contributing to his effectiveness in leadership roles.
Background
Before joining Sorenson Communications, Lucas Hart worked at the YMCA as an Inclusion Lead from 2003 to 2005. This role involved supporting inclusive practices within the organization, which laid a foundation for his later work in operations and management. His career trajectory reflects a commitment to enhancing communication and operational efficiency.
Professional Experience
Lucas Hart's professional experience spans over two decades, with significant roles in operations management and workforce analytics. His tenure at Sorenson Communications has seen him advance through various leadership positions, demonstrating his capability in managing complex operations and implementing strategic initiatives. His work has focused on improving service delivery and workforce performance.