Michael Collier
About Michael Collier
Michael Collier is an Outreach Associate at Sorenson Communications, where he has worked since 2006. He has a background in telecommunications, customer service, and mental health, with previous experience as a Mental Health Technician at UHS from 2004 to 2013.
Work at Sorenson Communications
Michael Collier has been employed at Sorenson Communications as an Outreach Associate since 2006. In this role, he engages with clients and stakeholders to promote services and enhance communication accessibility. His extensive experience in telecommunications supports his effectiveness in this position.
Previous Experience at UHS
Before joining Sorenson Communications, Michael Collier worked as a Mental Health Technician at UHS from 2004 to 2013. During his nine years in this role, he was based in Mount Dora, Florida. This experience contributed to his skills in customer service and interpersonal communication.
Education and Expertise
Michael Collier studied Information Technology at the Rochester Institute of Technology, where he earned an Associate's degree from 1999 to 2003. He furthered his education at Lake Technical Center, achieving CompTIA A+, Network+, and Security+ certifications between 2016 and 2017. His educational background supports his expertise in telecommunications and networking.
Skills in Telecommunications
Michael Collier possesses strong skills in Microsoft Word and contact center operations. His background in telecommunications includes a focus on networking and customer service, which enhances his ability to support clients effectively in his current role.
Long-standing Career in Telecommunications
Michael Collier has a long-standing career in the telecommunications industry, demonstrating a commitment to the field. His work experience and educational qualifications reflect his dedication to advancing his skills and knowledge within this sector.