Reid Simonsen
About Reid Simonsen
Reid Simonsen is an IT Desktop Tech III at Sorenson Communications, where he has worked since 2017. He has extensive experience in IT operations, customer service, and education, having held various roles in multiple organizations over the past few decades.
Current Role at Sorenson Communications
Reid Simonsen holds the position of IT Desktop Tech III at Sorenson Communications. He has been in this role since 2017, contributing to the company's IT operations in Salt Lake City, Utah. His responsibilities likely include providing technical support, troubleshooting issues, and ensuring the smooth operation of desktop systems within the organization.
Previous Experience at Sorenson Communications
Prior to his current role, Reid Simonsen worked at Sorenson Communications for 11 years as a Customer Service Liaison and Service Desk professional from 2003 to 2014. He also served as an IT Operations Specialist I from 2014 to 2017. His extensive experience at Sorenson Communications reflects a deep understanding of the company's IT infrastructure and customer service protocols.
Professional Background
Reid Simonsen has a diverse professional background in technology and education. He worked at Computer Marketing Corporation as an Inserter and Web Developer for one year from 2002 to 2003. He also held the position of Supervisor of Surplus Inventory and Computer Technician at Novell from 1995 to 1997. Additionally, he served as an Adjunct Instructor at both Utah Valley University and Brigham Young University from 1997 to 2002.
Educational Qualifications
Reid Simonsen studied Computer Technology and Computer Systems Technology at Gallaudet University, completing three years of study from 1989 to 1992. He also earned an Associate of Arts and Sciences (AAS) degree in Electronic Technology from Utah Valley State College, where he studied from 1982 to 1986. His educational background supports his technical expertise in the IT field.