Sonny Sidhu
About Sonny Sidhu
Sonny Sidhu is an Operations Coordinator at Sorenson Communications, where he has worked since 2019. With over a decade of experience in telecommunications and a strong background in business development, he focuses on enhancing operational efficiency and customer satisfaction.
Work at Sorenson
Sonny Sidhu has served as an Operations Coordinator at Sorenson Communications since 2019. In this role, he has focused on enhancing operational efficiency and contributing to business development initiatives. His responsibilities include overseeing day-to-day operations and ensuring customer satisfaction, which is vital for the success of the organization. Sidhu's experience in this position has allowed him to apply his skills in entrepreneurship and process improvement to drive growth within the company.
Previous Experience at Bell Mobility
Before joining Sorenson Communications, Sonny Sidhu worked at Bell Mobility for 11 years, from 2008 to 2019. His roles included serving as an Escalation Resolution Team member, Loyalty and Retention Agent, and Help Desk support. This extensive experience in telecommunications equipped him with valuable insights into customer service and operational challenges, which he has leveraged in his current role.
Education and Expertise
Sonny Sidhu studied at Kwantlen Polytechnic University, where he earned a Bachelor of Business Administration with a focus on Entrepreneurial Leadership from 2015 to 2018. He also completed studies in Entrepreneurial and Small Business Operations. Additionally, he attended Kwantlen University College, achieving a degree in Business Management from 2010 to 2013. His educational background has provided him with a solid foundation in business principles, management, and marketing.
Background in Telecommunications
Sonny Sidhu has a strong background in the telecommunications industry, having worked for over a decade. His experience includes various roles that have developed his skills in customer satisfaction and operational efficiency. This background has been instrumental in his contributions to Sorenson Communications, where he applies his knowledge to improve processes and enhance customer experiences.