Stephen K Anderson, Cdcdp
About Stephen K Anderson, Cdcdp
Stephen K Anderson is a Territory Account Manager at Sorenson Communications, with a background in data center management and VOIP technology. He holds a Bachelor of Science in Finance and Economics and multiple industry certifications in data center design.
Work at Sorenson
Stephen K Anderson has been employed at Sorenson Communications as a Territory Account Manager since 2017. In this role, he is responsible for managing accounts and ensuring customer satisfaction in the Greater Salt Lake City Area. His responsibilities include training providers and customers on VOIP hearing phone devices, demonstrating his expertise in this area. He is known for his proactive approach to daily report and invoice submissions, which incorporate customer interactions and feedback.
Previous Experience
Prior to his current position, Stephen worked at the LDS Church as a Data Center Site Manager from 2013 to 2017. He also served as a Network Operations Engineer for a brief period in 2013. His earlier experience includes a role as a Data Center Facilities Engineer at FamilySearch from 2010 to 2013 and as a Cisco/Marketstar ISAM from 2006 to 2009. These positions contributed to his comprehensive understanding of data center operations and account management.
Education and Expertise
Stephen studied at Utah State University, where he earned a Bachelor of Science degree in Finance and Economics from 1997 to 2000. He furthered his education at CNET Training, where he completed the internationally recognized Level 5 BTEC Professional Award. He achieved the Certified Data Centre Design Professional (CDCDP™) certification from 2015 to 2018 and the Certified Data Centre Design (CDCD™) certification from 2014 to 2017. His educational background supports his expertise in data center design and operations.
Professional Skills
Stephen is recognized for his ability to maintain a positive attitude and work collaboratively within support and account management teams. He successfully installs and configures hearing phones to network systems, showcasing his technical skills. His proactive approach to customer service and feedback integration enhances his effectiveness in training and support roles.