Valeriia Koltsova
About Valeriia Koltsova
Valeriia Koltsova is a UX Researcher with a background in hospitality and customer service. She advocates for inclusion and employs a human-centered approach in her work, currently contributing to Sorenson Communications since 2022.
Current Role at Sorenson Communications
Valeriia Koltsova serves as a UX Researcher at Sorenson Communications, a position she has held since 2022. In this role, she employs an empathetic and human-centered approach to problem-solving, focusing on understanding user needs and enhancing user experience. Her work contributes to the development of accessible communication solutions.
Previous Experience in UX Research and Design
Prior to her current role, Valeriia worked at Hiker's Weather as a UX Researcher and UX Designer for one month in 2022. This experience allowed her to apply her skills in user experience design in a practical setting. Her brief tenure provided insights into the importance of user feedback in product development.
Background in Hospitality and Customer Service
Valeriia has a background in hospitality and customer service, having worked as an Assistant General Manager at Serafina Restaurant Group from 2021 to 2022. This experience has enhanced her ability to establish rapport with team members and users, which is crucial in her UX research efforts.
Education and Certification in UX/UI
Valeriia Koltsova studied at General Assembly, where she completed a UX/UI Immersive course and achieved certification in 2022. This program provided her with essential skills in user experience design and research methodologies. Additionally, she holds a Bachelor of Arts in Liberal Arts and Sciences from Hunter College.
Advocacy for Inclusion in UX Design
Valeriia advocates for inclusion in her work, ensuring that all voices are heard during the design process. Her commitment to inclusivity informs her approach to UX research, as she strives to create user experiences that are accessible and representative of diverse user needs.