Batool Hassan
About Batool Hassan
Batool Hassan is an IT Service Desk Coordinator at Soroc Technology, where she has worked since 2016. She holds a Bachelor of Science degree from the University of Ontario Institute of Technology, which she completed in 2012.
Work at Soroc Technology
Batool Hassan has been employed at Soroc Technology since 2016. In her role as IT Service Desk Coordinator, she oversees the daily operations of the IT service desk, ensuring efficient support for users. Her responsibilities include managing service requests, troubleshooting technical issues, and coordinating with other IT teams to enhance service delivery. Her tenure at Soroc Technology has spanned over eight years, indicating her commitment to the organization and her role.
Education and Expertise
Batool Hassan earned a Bachelor of Science degree from the University of Ontario Institute of Technology, where she studied from 2008 to 2012. This four-year program provided her with a solid foundation in information technology and related fields. Additionally, she briefly attended Ryerson University in 2015, although her studies there lasted for only a few months.
Previous Experience at TD
Before joining Soroc Technology, Batool Hassan worked as a web developer at TD from 2015 to 2016. Her role involved developing and maintaining web applications, contributing to the digital presence of the financial institution. This experience provided her with valuable skills in web development and technical support.