Calvin Leung
About Calvin Leung
Calvin Leung is a Technical Help Desk Specialist at Soroc Technology in Toronto, Ontario, where he has worked since 2020. He has extensive experience in technical support roles, including positions at CIBC and Eagle Professional Resources.
Work at Soroc Technology
Calvin Leung has been employed at Soroc Technology since 2020, serving as a Technical Help Desk Specialist. In this role, he provides technical support and assistance to clients, ensuring that their IT systems operate smoothly. His responsibilities include troubleshooting technical issues, guiding users through problem resolution, and maintaining high levels of customer satisfaction. Based in Toronto, Ontario, he has contributed to the company's commitment to delivering effective technology solutions.
Previous Experience at CIBC
Calvin Leung has extensive experience at CIBC, where he held multiple positions over several years. He worked as a Technical Analyst from 2018 to 2020, focusing on technical support and analysis. Prior to this, he served as a Technical Analyst from 2014 to 2015 and as a Junior Tech Support and Data Analyst from 2012 to 2013. Additionally, he volunteered as a Trade Floor Support in 2010 and worked as a Trade Floor Support from 2013 to 2014. His roles involved providing support in high-pressure environments and contributing to the efficiency of operations.
Experience at Eagle Professional Resources
Calvin Leung worked at Eagle Professional Resources as an Implementation Coordinator from 2016 to 2017. In this position, he was responsible for coordinating the implementation of various projects, ensuring that they met client specifications and timelines. His role required effective communication and organizational skills to manage project details and collaborate with team members.
Technical Support Skills
Calvin Leung possesses a range of technical support skills developed through his various roles in the IT sector. His experience includes troubleshooting hardware and software issues, providing user support, and analyzing technical problems. His background in both technical analysis and support roles has equipped him with the knowledge to address a wide array of IT challenges effectively.