Chockchai Sae Lim
About Chockchai Sae Lim
Chockchai Sae Lim is a Bilingual Service Desk Analyst with extensive experience in managing Windows Server environments and providing infrastructure support. Currently employed at Soroc Technology, he possesses skills in both Windows and Linux systems, along with expertise in network configuration and technical support.
Work at Soroc Technology
Chockchai Sae Lim has been employed at Soroc Technology as a Bilingual Service Desk Analyst since 2019. In this role, he provides technical support for various software and operating systems, including MS Office 365 and Windows 7 and 10. His responsibilities include managing technical support issues and utilizing remote desktop technologies to assist users effectively. Soroc Technology is located at 1800, boul Le Corbusier, Laval, QC H7S 2K1.
Previous Experience at oXya
Prior to his current role, Chockchai Sae Lim worked at oXya, A Hitachi Group Company, as a Monitoring Officer for a period of four months in 2017 to 2018. In this position, he was responsible for monitoring systems and ensuring operational efficiency, contributing to the overall performance of the company's IT infrastructure.
Education and Expertise
Chockchai Sae Lim holds an Associate's degree in Network and System Administration from Dawson College, where he studied from 2018 to 2019. He also earned a Computer Engineer degree from Concordia University, studying from 2003 to 2009. Earlier, he studied Electronic Engineering at South-East Asia University from 1992 to 1996. His educational background provides a strong foundation for his technical skills and expertise in IT support.
Technical Skills and Proficiencies
Chockchai Sae Lim possesses a range of technical skills relevant to IT support. He manages Windows Server environments, including versions 2008, 2012, and 2016, and is proficient in Active Directory and Group Policy Objects. He has experience with Linux systems, including installing and configuring distributions such as Ubuntu and CentOS. Additionally, he is skilled in setting up server roles like DNS, DHCP, WSUS, and Web Server (IIS).
Networking and Troubleshooting Expertise
Chockchai Sae Lim has expertise in configuring and troubleshooting various network types, including LAN, WAN, and VPN. His technical capabilities extend to managing remote desktop technologies such as RDP, Citrix, and VPN for providing technical support. He is also experienced in installing and configuring MS Exchange versions 2010, 2013, and 2016, which includes edge transport and MS Forefront.