Cindy Stanley
About Cindy Stanley
Cindy Stanley is a Service Dispatch Coordinator at Soroc Technology, where she has worked since 2011. She has over 16 years of experience at IBM in various roles, including IMAC Coordinator and Network Administrator.
Current Role at Soroc Technology
Cindy Stanley serves as the Service Dispatch Coordinator at Soroc Technology, a position she has held since 2011. In this role, she is responsible for coordinating service dispatch for major clients, ensuring effective utilization of resources to meet predefined service levels and contractual agreements. Her experience in service coordination contributes to the efficiency and effectiveness of the operations at Soroc Technology.
Previous Experience at IBM
Cindy Stanley worked at IBM from 1994 to 2010, accumulating 16 years of experience in various roles. Her positions included IMAC Coordinator/Support Analyst, Shift Lead, Helpdesk Analyst, Network Administrator, and ID Administrator WIN NT. This extensive background provided her with a comprehensive understanding of IT support and infrastructure management, enhancing her skills in service delivery and client support.
Experience at Hewlett-Packard
Cindy Stanley briefly worked at Hewlett-Packard as an Infrastructure Service Desk Analyst in 2010 for a duration of five months in Mississauga. This role contributed to her knowledge of infrastructure services and support, further expanding her expertise in the technology sector.
Client Coordination and Management
In her current role at Soroc Technology, Cindy Stanley coordinates service dispatch for major clients, including CIBC, BMO, CTP, and Part Source. Her responsibilities include ensuring that service delivery aligns with client expectations and contractual obligations, showcasing her ability to manage client relationships effectively.