Colleen Anderson
About Colleen Anderson
Colleen Anderson is the Director of Field Operations at Soroc Technology, where she has worked since 2009. With a background in client operations and service delivery, she possesses strong skills in client acquisition and relationship management.
Work at Soroc Technology
Colleen Anderson has been employed at Soroc Technology since 2009. She started as a Client Operations Manager, a role she held for four years until 2013. In 2018, she transitioned to the position of Director of Field Operations, where she has served for six years. Her responsibilities include overseeing client operations and ensuring that the company's services align with client needs. Anderson's tenure at Soroc Technology spans over 15 years, during which she has contributed to various operational improvements.
Previous Experience in Service Delivery
Before joining Soroc Technology, Colleen Anderson worked at Compugen as a Service Delivery Manager from 2005 to 2009. In this role, she was responsible for managing service delivery processes and ensuring client satisfaction. Her experience at Compugen provided her with a strong foundation in service management, which she later applied in her roles at Soroc Technology.
Education and Expertise
Colleen Anderson studied at Seneca College, where she pursued a Business Administration program and also studied Early Childhood Education, achieving her Early Childhood Education (ECE) credential. Her educational background supports her professional expertise in client relations and operations management. She possesses strong skills in articulating the company's ability to meet client needs, which is essential for client retention and satisfaction.
Client Acquisition and Relationship Management
Colleen Anderson has extensive experience in client acquisition, which plays a critical role in business growth. She is skilled in building trust and goodwill with clients, which is crucial for maintaining long-term relationships. Her ability to understand and address client needs has contributed to her success in her current and previous roles.