Dane Bailey
About Dane Bailey
Dane Bailey is a Client Operations Manager at Soroc Technology in Woodbridge, Ontario, with over 20 years of experience in the IT industry. He previously held various roles at Compugen Inc, including Solutions Architect and Patch Management Administrator.
Work at Soroc Technology
Dane Bailey has been employed at Soroc Technology as a Client Operations Manager since 2020. In this role, he oversees client operations, ensuring efficient service delivery and client satisfaction. His position involves managing client relationships and coordinating operational processes to meet client needs. Soroc Technology is located in Woodbridge, Ontario, Canada, where Bailey contributes to the company's objectives through his extensive experience in the IT industry.
Previous Experience at Compugen Inc
Dane Bailey worked at Compugen Inc for a total of 15 years in various roles. He served as a Solutions Architect in Managed Print Services from 2006 to 2016, where he focused on developing solutions for clients. Prior to that, he was a Team Lead, Technical Service Representative from 2004 to 2006, and later held the position of Patch Management Administrator from 2017 to 2020. Additionally, he worked as a Technical Operations Consultant in the Operational Transformation Team for six months in 2016. His diverse roles at Compugen Inc provided him with a broad skill set in IT operations.
Education and Expertise
Dane Bailey studied at York University from 1987 to 1992, where he gained foundational knowledge relevant to his career in IT. He also attended Lester B. Pearson CI. Bailey specializes in RFP bid responses and Managed Print Services (MPS) process documentation. His expertise extends to technical writing and client escalation management, which are critical in his current and previous roles in the IT sector.
Industry Experience
With over 20 years of experience in the IT industry, Dane Bailey has developed a comprehensive understanding of technical operations and client management. His career spans various roles that have equipped him with skills in operational transformation, technical support, and client relations. This extensive background allows him to effectively address client needs and contribute to operational efficiencies.