Dawn Grant
About Dawn Grant
Dawn Grant is a Client Operations Manager at Soroc Technology, where she has worked since 2019. With a background in service delivery and contract management, she has over 15 years of experience in the technology and finance sectors.
Work at Soroc Technology
Dawn Grant has been serving as the Client Operations Manager at Soroc Technology since 2019. In this role, she oversees client operations, ensuring efficient service delivery and client satisfaction. Prior to this position, she held the role of Service Delivery Manager from 2016 to 2019, where she managed service delivery processes and teams. Dawn's career at Soroc Technology began with her role as Escalation Manager for one month in 2016, where she handled escalated client issues.
Previous Experience at CIBC
Before joining Soroc Technology, Dawn Grant worked at CIBC as a Contract Manager from 2006 to 2015. In this position, she was responsible for managing contracts and ensuring compliance with organizational standards. Her tenure at CIBC lasted for nine years, during which she developed expertise in contract management and client relations.
Experience at Hewlett-Packard
Dawn Grant worked at Hewlett-Packard as a Senior Business Systems Analyst from 2001 to 2006. In this role, she contributed to business systems analysis, focusing on improving operational efficiency and supporting project implementations. Her five years at Hewlett-Packard provided her with a strong foundation in business systems and analysis.
Career Timeline
Dawn Grant's career spans over two decades, with significant roles in various organizations. She began her professional journey at Hewlett-Packard from 2001 to 2006, followed by a nine-year tenure at CIBC from 2006 to 2015. She joined Soroc Technology in 2016, where she has held multiple positions, culminating in her current role as Client Operations Manager since 2019.