Johnny Saa
About Johnny Saa
Johnny Saa is a Senior Manager of Build Services at Soroc Technology, where he has worked in various roles since 2004. He has extensive experience in service delivery and technical support, having held positions such as Escalation Manager and Service Delivery Manager.
Current Role at Soroc Technology
Johnny Saa holds the position of Senior Manager, Build Services at Soroc Technology, a role he has occupied since 2022. In this capacity, he oversees the build services team, focusing on the delivery and management of technology solutions. His extensive experience within the company contributes to his effectiveness in this leadership position.
Previous Experience at Soroc Technology
Prior to his current role, Johnny Saa held multiple positions at Soroc Technology. He served as Service Delivery Manager from 2015 to 2019, where he managed service delivery processes. He also worked as an Escalation Manager from 2013 to 2015, addressing complex service issues. Earlier roles included Triage/Entitlement Team member from 2009 to 2011 and Service Desk Coordinator for 3rd Parties from 2011 to 2013. His career at Soroc Technology began as a Desktop Support/Field Technician from 2004 to 2009.
Education and Technical Expertise
Johnny Saa studied at Seneca College, where he focused on Computer Technology and Computer Systems Technology. He completed his studies in 2001, achieving a specialization in Computer Networking and Technical Support. This educational background provides a solid foundation for his roles in technology management and support.
Career Timeline at Soroc Technology
Johnny Saa's career at Soroc Technology spans several roles over many years. He began as a Desktop Support/Field Technician in 2004, progressed to various positions including Triage/Entitlement Team member, Service Desk Coordinator, and Escalation Manager, before becoming Service Delivery Manager. He has been in his current role as Senior Manager, Build Services since 2022, reflecting a steady progression in his career.