Jonathan Hains
About Jonathan Hains
Jonathan Hains is a bilingual Second Level Support Analyst at Soroc Technology, where he has worked since 2009. He studied at PACC for two years from 2008 to 2010.
Work at Soroc Technology
Jonathan Hains has been employed at Soroc Technology since 2009. He holds the position of Second Level Support Analyst, specializing in both French and English. His role involves providing technical support and troubleshooting assistance to clients, ensuring efficient resolution of issues. With over 15 years of experience in this position, he has developed a strong understanding of customer service and technical problem-solving in a bilingual environment.
Education and Expertise
Jonathan Hains studied at PACC from 2008 to 2010, completing a two-year program. This educational background has equipped him with foundational knowledge and skills relevant to his role in technical support. His expertise in both French and English enhances his ability to assist a diverse client base effectively.
Background
Jonathan Hains has a background in technical support, specifically in a bilingual context. His career at Soroc Technology began in 2009, and he has consistently contributed to the company's support services. His experience spans over a decade, focusing on providing high-quality assistance to clients in both French and English.