Joseph Namie
About Joseph Namie
Joseph Namie is a Bilingual Help Desk Analyst currently employed at Soroc Technology, where he has worked since 2019. Previously, he served as a Network Support Analyst at Datavalet Technologies from 2015 to 2019.
Work at Soroc Technology
Joseph Namie has been employed at Soroc Technology since 2019. In his role as a Bilingual Help Desk Analyst, he provides technical support and assistance to clients in both English and French. His responsibilities include troubleshooting issues, resolving technical queries, and ensuring customer satisfaction. His bilingual capabilities enhance communication with a diverse client base, contributing to effective service delivery.
Previous Experience at Datavalet Technologies
Before joining Soroc Technology, Joseph Namie worked at Datavalet Technologies from 2015 to 2019 as a Network Support Analyst. During his four years in this position, he focused on network troubleshooting, maintenance, and support. His experience at Datavalet Technologies equipped him with valuable skills in network management and customer service.
Professional Role as a Help Desk Analyst
As a Bilingual Help Desk Analyst, Joseph Namie plays a critical role in providing technical support. His expertise includes diagnosing software and hardware issues, guiding users through problem-solving processes, and documenting support interactions. His ability to communicate effectively in two languages allows him to assist a broader range of clients.
Career Timeline
Joseph Namie's career in technical support began in 2015 when he joined Datavalet Technologies as a Network Support Analyst. He worked there for four years before transitioning to his current role at Soroc Technology in 2019. His career reflects a steady progression in the field of technical support and network analysis.