Josh Laliberte
About Josh Laliberte
Josh Laliberte is a Field Engineer with extensive experience in IT support and hardware deployment, currently working at Soroc Technology since 2018. He previously held various positions at TD Bank and WorldWide Tech Services, contributing to IT operations and support in the Lewiston/Auburn, Maine area.
Work at Soroc Technology
Josh Laliberte has been employed at Soroc Technology as a Field Engineer since 2018. In this role, he provides technical support and services, focusing on hardware deployments and onsite assistance. His responsibilities include acting as smart hands and eyes for new hardware installations at various client locations. He has maintained a presence in the Lewiston/Auburn, Maine area throughout his tenure, contributing to the company's operational efficiency.
Previous Experience at TD Bank
Prior to his current position, Josh Laliberte worked at TD Bank for a decade, from 2006 to 2016. He held the position of IT Operations Analyst IV, where he was involved in various IT operations and support tasks. His earlier role at TD was as a Help Desk Specialist II from 2004 to 2006. In these positions, he provided support to TD Bank store locations in Maine and eastern New Hampshire, ensuring the smooth operation of IT services.
Experience at WorldWide Tech Services
Josh Laliberte served as an Engineer Specialist at WorldWide Tech Services from 2016 to 2018. During his time there, he focused on providing engineering support and technical solutions. This role allowed him to further develop his skills in IT support and hardware management, contributing to his overall expertise in the field.
Education and Expertise
Josh Laliberte studied Computer Science at Central Maine Community College, where he earned an Associate's Degree from 2002 to 2004. His educational background laid the foundation for his career in IT and technical support, equipping him with the necessary skills to excel in various roles within the technology sector.
Technical Skills and Responsibilities
In his current role and previous positions, Josh Laliberte has developed a range of technical skills. He utilizes System Center Configuration Manager (SCCM) for imaging desktops and laptops. He is responsible for servicing a variety of devices, including desktops, laptops, receipt scanners, printers, networking devices, and servers. His expertise enables him to effectively address technical issues and support hardware deployments.