Kevin Marsh
About Kevin Marsh
Kevin Marsh serves as the Team Lead for 2nd Level Support at Soroc Technology, where he has worked since 2015. He possesses extensive expertise in EMC technologies and holds multiple certifications in server implementation and printer technologies.
Work at Soroc Technology
Kevin Marsh has been employed at Soroc Technology since 2001, holding various positions over the years. He currently serves as Team Lead for 2nd Level Support, a role he has held since 2015. Prior to this, he worked as a Sr. Field Services Technician from 2008 to 2015 and as a Field Services Technician from 2003 to 2008. His earlier roles at Soroc Technology include Returns Administrator from 2001 to 2003 and a brief stint as a Quality Assurance Technician in 2003.
Education and Expertise
Kevin Marsh studied Computer Science at McMaster University, where he earned an Hon. B.Sc from 1996 to 2001. He has expertise in EMC technologies, specifically in SE - Technologies and SE - Converged Infrastructure, both obtained in 2014. His specialization includes Intel servers and data center operations, which supports his current role in 2nd Level Support.
Certifications and Technical Skills
Kevin Marsh holds multiple certifications that enhance his technical skills. He is certified in SPARC T4-Based Servers Implementation and SPARC T5-Based Servers Implementation. Additionally, he is recognized as an IBM System x and PureFlex Solutions Top Gun. His certifications also extend to various Lexmark and HP printer technologies, showcasing a broad technical proficiency.
Career Progression
Kevin Marsh's career at Soroc Technology reflects a steady progression through various technical roles. He began as a Returns Administrator and transitioned to positions that increased in responsibility, including Field Services Technician and Sr. Field Services Technician. His current leadership role as Team Lead for 2nd Level Support demonstrates his growth and expertise within the organization.