Mario Pasqualini
About Mario Pasqualini
Mario Pasqualini is a Field Service Technician with over 21 years of experience at Soroc Technology. He holds multiple certifications in technology and has a background in client service and help desk leadership.
Work at Soroc Technology
Mario Pasqualini has been employed at Soroc Technology as a Field Service Technician since 2003. In this role, he is responsible for providing technical support and maintenance services for various hardware and software systems. His extensive experience in the field allows him to effectively troubleshoot issues and implement solutions, ensuring optimal performance of technology systems.
Previous Experience at NexInnovations
Before joining Soroc Technology, Mario Pasqualini worked at NexInnovations as a Client Service Representative from 2002 to 2003. During his tenure, he focused on delivering customer support and resolving client inquiries related to technology services. This role contributed to his development of strong communication and problem-solving skills.
Previous Experience at First American Title
Mario Pasqualini served as Help Desk Team Leader at First American Title from 1997 to 1998. In this position, he led a team responsible for providing technical support to employees, managing help desk operations, and ensuring timely resolution of IT issues. This experience enhanced his leadership abilities and technical expertise.
Education and Expertise
Mario Pasqualini studied at Seneca College of Applied Arts and Technology, where he earned a Diploma in Electronic Engineering from 1988 to 1990. His education laid the foundation for his technical skills in electronics and computer systems. Additionally, he holds CompTIA PDI+ and A+ certifications, demonstrating his proficiency in printer and computer hardware support.
Certifications and Technical Skills
Mario Pasqualini possesses various certifications from major technology companies, including IBM, HP, 3Com, Dell, and Ricoh. These certifications validate his expertise in hardware and software support. His hands-on training in both software and hardware further enhances his practical skills in field service operations, making him a valuable asset in his current role.