Michael Barradas
About Michael Barradas
Michael Barradas is a Senior Desktop Support Analyst at Soroc Technology, where he has worked since 2015. He has extensive experience in technical support and system administration, having held various roles at companies such as IBM Canada and Scotiabank.
Work at Soroc Technology
Michael Barradas has been employed at Soroc Technology since 2015, holding the position of Senior Desktop Support Analyst. In this role, he acts as the primary contact for all hardware assets and is responsible for conducting monthly audits of clients' Apple devices. Additionally, he serves as the CE Site Technologist and mentors junior support technicians, providing guidance and support to enhance their skills.
Education and Expertise
Michael Barradas studied at Herzing Technical Institute, where he earned diplomas in Software Management and Programming, and Microcomputer Electronics Technician. His education spanned from 1994 to 1996, equipping him with foundational knowledge and skills in technology and support services.
Professional Background
Michael Barradas has a diverse professional background in technical support and system administration. He worked at IBM Canada in various roles, including System Server Specialist, Technical Service Professional, and Windows Intel Server Administrator, from 2001 to 2007. He also served as a Network Analyst at Scotiabank and as a Technical Support Team Lead at Belzberg Technologies. Prior to his current role, he was a Technical Support Analyst at Mosaic Sales Solutions from 2012 to 2015.
Technical Roles at IBM Canada
During his tenure at IBM Canada, Michael Barradas held multiple positions that contributed to his expertise in technical support. He worked as a System Administrator for five months in 2006 and was part of the Intel server support team from 2001 to 2007. His experience at IBM provided him with extensive knowledge in system management and technical troubleshooting.