Mihir Navinbhai Ramani
About Mihir Navinbhai Ramani
Mihir Navinbhai Ramani is an Information Technology Technician with over a decade of experience, currently employed at Soroc Technology in Barrie, Ontario, Canada. He has previously held various IT roles, including positions at PointClickCare and AV Technology, and holds both a Bachelor and Master of Business Administration in Marketing.
Work at Soroc Technology
Mihir Navinbhai Ramani has been employed at Soroc Technology as an Information Technology Technician since 2014. Over the course of ten years, he has developed expertise in overseeing electrical work scheduling and completion as part of preventative maintenance in the data center. His role includes managing incident, problem, and change functions within a designated Service Management system, ensuring compliance with all scheduled activities.
Previous Employment Experience
Prior to his current role at Soroc Technology, Mihir worked at several organizations. He served as an Assistant Shipper at factorydirect.ca for three months in 2013. He then transitioned to PointClickCare as an Intune Migration Specialist from 2021 to 2022. Before that, he spent six years at avt (AV Technology) as a Hardware Support Engineer in India, from 2007 to 2013.
Education and Expertise
Mihir holds a Bachelor of Business Administration (BBA) from the University of Pune, where he studied Marketing from 2004 to 2007. He furthered his education by obtaining a Master of Business Administration (MBA) from EIILM University, specializing in Marketing from 2010 to 2012. His academic background supports his expertise in managing the lifecycle of Workload Placement Requests and ensuring compliance with hardware specification requirements.
Current Role at TD
In addition to his position at Soroc Technology, Mihir has been working as an Information Technology Operations Analyst at TD since 2022. In this role, he is responsible for capacity modeling, asset management functions, and ensuring that capacity reports are regularly updated. He coordinates the placement of hardware in the data center and oversees compliance with density mapping standards.
Technical Responsibilities
Mihir's technical responsibilities include acting as an operational interface to various stakeholders and ensuring adherence to client processes and standards. He manages grid location mapping and is involved in planning and evaluating hardware deployment in specific locations. His work contributes to maintaining best practices within the data center environment.