Paul W.
About Paul W.
Paul W. is a Senior Field Technician at Soroc Technology in London, Ontario, where he has worked since 2006. He has extensive experience in software distribution, IT project management, and troubleshooting software issues.
Work at Soroc Technology
Paul W. has been employed at Soroc Technology as a Senior Field Technician since 2006, accumulating 18 years of experience in this role. His responsibilities include overseeing software distribution processes using System Center Configuration Manager (SCCM), which highlights his expertise in software deployment. Paul has also been involved in various IT projects, including the decommissioning and opening of bank projects, demonstrating his ability to manage diverse project scopes effectively.
Previous Experience in IT
Prior to his current role, Paul W. worked at Nexinnovations as a Senior Technician from 1996 to 2006, where he gained a decade of experience in the IT field. He also completed a six-month co-op as an I.T. technician at 3M in 1995. This combination of roles has provided him with a solid foundation in technical support and IT management.
Education and Expertise
Paul W. completed his high school education at Oakridge High School, earning his diploma from 1977 to 1981. He furthered his education at George Brown College, where he studied Sheet Metal Technology/Sheetworking and achieved an apprenticeship from 1986 to 1989. His educational background complements his technical skills, particularly in troubleshooting software issues and managing point-of-sale (POS) systems.
Technical Skills and Knowledge
Paul W. possesses extensive knowledge in troubleshooting software issues, including techniques such as reimaging and configuration. He is proficient in utilizing the Service-Now call tracking system for incident reporting and logistical management. His experience with point-of-sale (POS) systems, especially at Canadian Tire Gas locations, further enhances his technical capabilities.