Peter Fuzessery
About Peter Fuzessery
Peter Fuzessery is a Second Level Support professional with extensive experience in desktop and laptop PC hardware and Point of Sale systems. He has worked in the technology sector for over two decades, currently employed at Soroc Technology since 2019, and previously at Parkland Fuel Corporation for 11 years.
Work at Soroc Technology
Peter Fuzessery has been employed at Soroc Technology as a Second Level Support specialist since 2019. His role involves lab operations that focus on software upgrades, testing, and problem diagnosis. He contributes to the development of training materials, which includes creating test case support, documentation, technical notes, and writing procedures. His position requires a strong understanding of technical support processes and customer management.
Previous Experience at Parkland Fuel Corporation
Before joining Soroc Technology, Peter Fuzessery worked at Parkland Fuel Corporation as a POS Analyst II from 2008 to 2019. During his 11 years in this role, he gained extensive experience in Point of Sale systems, including Bulloch POS and PDI Back office. His responsibilities included managing payment terminals and providing training related to these systems, which enhanced his technical support skills.
Education and Expertise
Peter Fuzessery has a diverse educational background. He studied at Seneca College of Applied Arts and Technology, where he achieved OOBE Programming in Microsoft/Symantec C++. He also attended Humber College, earning a degree in Computer Information Systems, which included studies in Systems Analyst and Mainframe programming. Additionally, he completed a Video Editing Certificate at George Brown College in 1993 and obtained an A+ Certification from Comptia Training in 1999.
Technical Skills and Specializations
Peter Fuzessery specializes in desktop and laptop PC hardware. His skills encompass disassembly, repair, software loading, imaging, and troubleshooting. He possesses strong competencies in contract support and procurement, which enhance his customer management capabilities. His extensive experience with Point of Sale systems further solidifies his technical expertise in the field.