Ray Lee
About Ray Lee
Ray Lee is a Client Operations Manager and Second Level Support specialist at Soroc Technology, where he has worked since 2000. He holds a Bachelor of Science in Computer Science from the University of Victoria and has extensive experience in system deployment, software installation, and computer repair.
Work at Soroc Technology
Ray Lee has been employed at Soroc Technology since 2000, where he has held multiple roles over the years. Currently, he serves as the Second Level Support / Client Operations Manager, a position he has held since 2017. In addition to this role, he has also worked as a Technician and Field Technician / Second Level Support Specialist. His long tenure at Soroc Technology highlights his commitment to the company and his expertise in client operations.
Education and Expertise
Ray Lee studied at the University of Victoria from 1981 to 1987, where he earned a Bachelor of Science (B.Sc.) degree in Computer Science. His educational background provides a solid foundation for his extensive experience in the technology sector. He has developed expertise in system deployment, software installation, and computer repair, which contributes to the efficiency of client operations.
Background
Ray Lee has over 24 years of experience in the technology industry, primarily at Soroc Technology in Victoria, BC. His roles have included significant responsibilities in technical support and client operations. He has demonstrated a strong ability to manage and support Windows Server environments, which enhances the reliability of IT infrastructure for clients.
Achievements
Throughout his career, Ray Lee has contributed to minimizing downtime for clients through effective troubleshooting and maintenance. His extensive experience in system deployment and software installation has been instrumental in improving the operational efficiency of client systems. His technical skills and knowledge in managing IT environments have made a positive impact on client satisfaction.