Virth Patel
About Virth Patel
Virth Patel is a Field Service Technician at Soroc Technology, specializing in the maintenance of printers, fax machines, and copiers. He has a strong background in technology implementation, cost reduction, and client satisfaction, with experience in various printer models and laptop systems.
Work at Soroc Technology
Virth Patel has been employed at Soroc Technology as a Field Service Technician since 2019. In this role, he is responsible for the maintenance and repair of various office equipment, including printers, fax machines, and copiers. He operates from the company's location at 607 Chrislea Rd. His work involves utilizing ServiceNow to effectively prioritize and address IT service incidents, ensuring that client needs are met across multiple industries.
Education and Expertise
Virth Patel studied Computer Science at Durham College, where he earned an Advanced Diploma from 2016 to 2019. His education has equipped him with a strong foundation in technical skills, which he applies in his current role. He possesses software development and engineering skills, demonstrating a commitment to resolving business challenges through technical innovation.
Technical Proficiency
Virth Patel has acquired proficiency in the basic maintenance of various office equipment, including specific printer models such as Lexmark E460, ms510, and Ricoh 3510, 3610, and 4503. He also has experience with laptop models, particularly the Lenovo ThinkPad T480, T470, and X380 Yoga. His knowledge of new technologies and vendor offerings enables him to optimize client satisfaction while implementing cost-effective solutions.
Cost Management and Performance Improvement
Virth Patel has demonstrated a capacity to implement technologies that decrease costs and enhance performance. His approach focuses on maintaining knowledge of industry advancements and vendor offerings that align with client needs. This strategic implementation contributes to overall operational efficiency within the organizations he serves.