Mathew Cropper
About Mathew Cropper
Mathew Cropper is the Director of Product Management at SoSafe, where he has worked since 2023. He has held various product management roles at companies such as Intercom, Zendesk, and King, accumulating extensive experience in product development and management across multiple locations.
Current Role at SoSafe
Mathew Cropper serves as the Director of Product Management at SoSafe, a position he has held since 2023. In this role, he is responsible for overseeing product strategy and development, ensuring that the company's offerings align with market needs and customer expectations. His leadership is focused on enhancing product performance and driving innovation within the organization.
Previous Experience at Intercom
Mathew Cropper has extensive experience at Intercom, where he held multiple roles. He worked as a Senior Product Manager for Mobile from 2019 to 2020 and later as a Principal Product Manager from 2020 to 2021. Most recently, he served as the Group Product Manager for one year in 2021 to 2022. His tenure at Intercom involved managing product development and improving user engagement across various platforms.
Background in Product Management
Mathew Cropper has a diverse background in product management across several companies. He worked at NewsWhip as a Product Manager focusing on APIs, Integrations, and Syndication from 2017 to 2019. Additionally, he held various positions at Zendesk, including Interim Product Manager for Mobile Apps and Platform Enablement Manager. His experience spans multiple aspects of product management, from mobile applications to platform integration.
Experience at King
Mathew Cropper worked at King in several capacities, including Service Improvement Director and Business Analyst. His roles at King spanned from 2014 to 2015, where he contributed to service improvements and business analysis. He also served as Service Improvement Manager for a brief period in 2015. His time at King provided him with insights into the gaming industry's product management landscape.
Educational Background
Mathew Cropper studied at The University of Manchester, where he earned a degree in Modern Languages (MML) with a focus on French and Spanish. His studies took place from 2003 to 2007, equipping him with language skills that may enhance his communication in diverse environments.