Niklas Tausend
About Niklas Tausend
Niklas Tausend is an Implementation Manager at SoSafe, where he develops customized solutions for a diverse client base. He holds a Bachelor's degree in Business Management and has experience in customer support, business development, and technology consulting.
Work at SoSafe
Niklas Tausend holds the position of Implementation Manager at SoSafe since 2023. In this role, he is responsible for developing customized solutions that meet the needs of a diverse client base, which includes small and medium-sized enterprises as well as global corporations. His focus is on delivering sustainable solutions that exceed client expectations. Tausend's work involves combining strategic insight with practical experience to ensure clear business value for clients.
Education and Expertise
Niklas Tausend studied Business Management at Hochschule Mittweida, where he achieved a Bachelor's degree. He also attended Campus M University, earning a Bachelor of Business Management. His foundational education includes completing the Abitur at Gymnasium Höhenkirchen-Siegertsbrunn, with major subjects in English, German, Mathematics, and History. This educational background supports his deep technical understanding and exceptional customer service skills.
Background in Customer Support and Business Development
Before joining SoSafe, Tausend worked at cellgym in various roles, including Customer Support Manager and Business Development Manager. He served as a Customer Support Specialist for eight months in 2018, followed by two years as Customer Support Manager from 2018 to 2020. His experience in customer support laid a strong foundation for his later roles in business development, where he focused on enhancing client relationships and driving business growth.
Experience at Deloitte
Tausend worked at Deloitte as a Business Operations Consultant from 2022 to 2023. In this role, he contributed to various projects, leveraging his expertise in technology consulting and complex ERP systems. His time at Deloitte provided him with valuable insights into business operations and enhanced his ability to deliver strategic solutions in his subsequent roles.
Technical Skills and Strategic Insight
Niklas Tausend possesses a deep technical understanding, particularly in technology consulting and complex ERP systems. He combines this technical expertise with strategic insight, allowing him to deliver clear business value in his roles. His ability to develop customized solutions reflects his commitment to meeting and exceeding client expectations.