Slava Klejman
About Slava Klejman
Slava Klejman is a Customer Success Manager with extensive experience in client management roles across various companies in Germany. He has worked at organizations such as Honeypot.io, Arvato, and PAPAGEI, and holds a diploma in Sociology from Leibniz Universität Hannover.
Current Role at SoSafe
Slava Klejman serves as a Customer Success Manager at SoSafe, a position he has held since 2024. He is based in Köln, Nordrhein-Westfalen, Deutschland. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption among clients.
Previous Experience at Honeypot.io
Prior to his current role, Slava Klejman worked at Honeypot.io as a Client Success Manager for North Germany from 2022 to 2024. He was responsible for managing client relationships and ensuring their needs were met. He also briefly served as a Client Success Manager for one month in 2022 and as an Interim Team Lead for Sales & Client Success in Berlin and East Germany for three months.
Experience at PAPAGEI - Digital Learning Solutions GmbH
Slava Klejman worked at PAPAGEI - digital learning solutions GmbH as a Client Success Manager from 2021 to 2022. He contributed to client engagement and support initiatives. Additionally, he served as a Sales Support Specialist at the same company for ten months in 2020, where he assisted the sales team in achieving their objectives.
Background in Customer Service at Arvato
Slava Klejman has a significant background in customer service, having worked at Arvato from 2015 to 2020. He started as a Customer Service Specialist for seven months and then advanced to the role of Customer Service Team Lead for four years. His experience at Arvato provided him with a strong foundation in managing customer interactions and leading teams.
Education and Academic Background
Slava Klejman studied Sociology at Leibniz Universität Hannover, where he achieved a Diploma. His academic background in sociology equips him with insights into human behavior and social dynamics, which can be beneficial in his customer success roles.