Aakash Srivastava
About Aakash Srivastava
Aakash Srivastava is a Technical Support Specialist with extensive experience in the IT and services industry. He has held various roles at companies such as Basware, Xerox, and Marsh & McLennan, demonstrating expertise in technical support and customer service.
Work at SOTI
Currently, Aakash Srivastava serves as a Technical Support Specialist at SOTI, having joined the company in 2021. He has accumulated three years of experience in this role, based in Gurugram, Haryana, India. His responsibilities include providing technical support and solutions related to business mobility, which aligns with SOTI's focus on enhancing mobile device management and security.
Previous Experience
Aakash Srivastava has held various positions across multiple companies, contributing to his diverse experience in the IT and services industry. He worked as a Senior Software Engineer at Marsh & McLennan Companies from 2020 to 2021. Prior to that, he was employed at Xerox in two roles: as an Associate Analyst from 2018 to 2019 and as an Associate Professional from 2019 to 2020. Additionally, he worked at Basware as an Associate Consultant from 2017 to 2018 and as a Trainee Consultant in 2017.
Education and Expertise
Aakash Srivastava completed his Bachelor of Technology (B.Tech.) in Computer Science from Noida Institute of Engineering & Technology, studying from 2013 to 2017. His foundational education includes 14 years at St. John's School, DLW, Varanasi, from 1999 to 2013. His academic background supports his strong technical skills and understanding of customer service.
Technical Skills and Knowledge
Aakash possesses a strong background in technical support and customer service, demonstrating expertise in addressing technical issues while managing client relationships. His experience in business mobility solutions enhances SOTI's market leadership, indicating his capability in navigating complex technical environments and providing effective solutions.