Abel Orefeko, MSc Information Tech.
About Abel Orefeko, MSc Information Tech.
Abel Orefeko is a Technical Inside Sales Renewal Manager at SOTI, specializing in data analysis and visualization using PowerBi and Tableau. He has a diverse background in technical support and customer service, with experience at companies such as Interactive Sports Technologies, BlackBerry, and Honeywell Flour Mills.
Work at SOTI
Abel Orefeko has been employed at SOTI as a Technical Inside Sales Renewal Manager since 2020. In this role, he focuses on managing sales renewals and enhancing customer relationships. Prior to this position, he worked as a Technical Support Specialist and Quality Assurance professional at SOTI from 2018 to 2020. His experience at SOTI spans over four years, during which he has contributed to improving customer satisfaction and streamlining sales processes.
Education and Expertise
Abel Orefeko holds a Master's Degree in Information Technology Professionals from Lambton College, which he completed in 2017. He also earned a Bachelor's Degree in Computer Science from Babcock University in Nigeria, graduating in 2014. His educational background supports his expertise in data analysis and visualization, particularly using tools such as PowerBi and Tableau. Additionally, he holds multiple certifications, including SAFE 6.0 POPM, CSPO, CCSP, CTP, and CSCU, which reflect his knowledge in product management and security.
Background
Abel Orefeko has a diverse professional background, having worked in various technical and customer service roles. His career includes positions at Interactive Sports Technologies Inc. as a Technical Support Specialist, BlackBerry as an Enterprise Technical Support Analyst, and ATELKA as a Rogers Customer Service Representative. He also has experience as a Technical Support Intern at Honeywell Flour Mills Plc and as a PC Technician at Phoenix Corp. His early career included teaching as part of the National Youth Service Corps in Nigeria.
Achievements
Throughout his career, Abel Orefeko has demonstrated a commitment to a customer-centric approach. He advocates for thorough market trend analysis and user research to identify opportunities for product improvement. His focus on fostering a collaborative and agile work environment has empowered teams to drive product success. He excels in translating customer requirements into actionable product features, ensuring alignment with strategic goals.