Adam Donald
About Adam Donald
Adam Donald is a UX Writer with a background in Technical Communication and a Bachelor of Arts in English Language and Literature. He has worked at several notable companies, including SOTI, AMD, and BlackBerry, focusing on enhancing user experience through effective writing and collaboration with designers.
Work at SOTI
Adam Donald has been employed at SOTI as a UX Writer since 2020. In this role, he focuses on enhancing user experience through effective writing and editing. His responsibilities include collaborating closely with designers to ensure that the content aligns with user needs and improves overall usability. Adam's work at SOTI reflects his commitment to creating clear and engaging content that supports product functionality.
Previous Experience in Technical Writing
Prior to his current position, Adam Donald accumulated significant experience in technical writing. He worked at AMD as a Staff Technical Writer from 2016 to 2020, where he contributed to various projects in Markham, Ontario. Before that, he held roles at IFDS as a Technical Writer from 2010 to 2016 and at IBM Canada Ltd. as a Junior Technical Writer for three months in 2010. He also briefly worked at BlackBerry as a Junior Technical Writer in 2009.
Education and Expertise
Adam Donald studied at the University of Ottawa, where he earned a Bachelor of Arts (B.A.) in English Language and Literature from 2004 to 2007. He furthered his education at Seneca College of Applied Arts and Technology, obtaining a Technical Certificate in Technical Communication from 2008 to 2010. This educational background provides him with a solid foundation in both writing and communication, which he applies in his professional roles.
Skills and Professional Development
Adam actively seeks opportunities to improve content style and processes in his work. He possesses a creative and quick mind, which he applies to problem-solving in his role as a UX Writer. His collaborative approach with designers enhances the user experience, demonstrating his commitment to effective communication and content development.