Aleena Teresa C
About Aleena Teresa C
Aleena Teresa C is a Technical Support Associate currently employed at SOTI in Kochi, Kerala. She has a background in computer science, holding a Master's degree from Amal Jyothi College of Engineering and a Bachelor's degree from Vimala College.
Current Role at SOTI
Aleena Teresa C serves as a Technical Support Associate at SOTI, a position she has held since 2023. In this role, she is responsible for providing technical assistance and support to clients, ensuring that their needs are met effectively. Her work involves troubleshooting issues, guiding users through solutions, and maintaining high levels of customer satisfaction. The position is based in Kochi, Kerala, India, and requires a strong understanding of technical systems and customer service skills.
Previous Experience at Growth Central VC
Before joining SOTI, Aleena worked as an HR intern at Growth Central VC from 2021 to 2022. During her seven-month tenure in Thrissur, Kerala, she gained valuable experience in human resources, contributing to various HR functions. This role allowed her to develop skills in recruitment, employee engagement, and administrative support, which are essential in the HR field.
Educational Background in Computer Science
Aleena holds a Master of Computer Applications (MCA) degree from Amal Jyothi College of Engineering, which she completed from 2021 to 2023. This program provided her with advanced knowledge in computer science and software development. Prior to her master's degree, she earned a Bachelor's degree in Computer Science from Vimala College (Autonomous) in Thrissur, Kerala, from 2018 to 2021. Her educational background has equipped her with a solid foundation in technical skills and problem-solving abilities.
Current Student at Amal Jyothi College of Engineering
In addition to her professional roles, Aleena is currently a student at Amal Jyothi College of Engineering, where she has been studying since 2021. This ongoing education allows her to stay updated with the latest developments in technology and computer science, further enhancing her expertise in the field.