Alex Kezele
About Alex Kezele
Alex Kezele is a Sales Engineer with extensive experience in troubleshooting computer applications and a strong background in customer support. He has worked in various roles, including Sales Advisor and Technical Support Specialist, and holds two college diplomas in Computer Networking and Technical Support, as well as Computer System Technology.
Current Role at SOTI
Alex Kezele has been serving as a Sales Engineer at SOTI since 2018. In this role, he leverages his technical expertise and customer support skills to assist clients in optimizing their use of SOTI's solutions. His experience in technical support and troubleshooting enhances his ability to address client needs effectively. He operates from the company's office in Mississauga, Ontario, Canada.
Previous Experience at SOTI
Before his current position, Alex worked at SOTI as a Technical Support Specialist from 2016 to 2018. During this time, he developed strong troubleshooting skills and gained valuable insights into the company's products and services. His role involved assisting customers with technical issues, contributing to his comprehensive understanding of customer support.
Retail Experience
Alex has a solid background in retail, having worked as a Senior Sales Advisor at EB Games Canada from 2015 to 2016. His performance in this role led to a recommendation for the Assistant Store Manager position shortly after he started, highlighting his leadership potential. Prior to that, he was a Sales Advisor at H&M from 2013 to 2015, where he gained further experience in customer service and people management.
Education and Technical Skills
Alex studied at Seneca College, where he earned two College Diplomas in Computer Networking and Technical Support, as well as Computer System Technology, between 2012 and 2015. His academic background has equipped him with the technical skills necessary for troubleshooting various computer applications, which he applies in his current role as a Sales Engineer.