Alex P S
About Alex P S
Alex P S is a Principal Technical Account Manager with extensive experience in IT solutions and customer success. He has worked at several prominent companies, including VMware and SOTI, and possesses a strong technical background in Live Video Commerce and Enterprise Mobility Management.
Current Role at SOTI
Alex P S currently serves as the Principal Technical Account Manager at SOTI, a position held since 2023 in Kochi, Kerala, India. In this role, Alex focuses on delivering technical solutions and ensuring customer satisfaction. This position builds upon previous experience at SOTI, where Alex worked as a Senior Technical Account Manager from 2020 to 2023, also in Kochi.
Previous Experience at SOTI
Prior to the current role, Alex P S worked at SOTI as a Technical Account Manager from 2019 to 2020 in Gurugram, Haryana, India. This initial position laid the groundwork for subsequent roles within the company, contributing to a comprehensive understanding of customer needs and technical solutions.
Professional Background
Alex P S has a diverse professional background, having worked in various technical roles across multiple companies. This includes a position as a Technical Solutions & Success Manager at Firework from 2022 to 2023, and as a Subject Matter Expert at VMware from 2018 to 2019. Earlier experience includes roles at Wipro Limited and Robert Bosch Engineering and Business Solutions, providing a solid foundation in technical support and engineering.
Education and Expertise
Alex P S holds a Bachelor of Science (B.Sc.) degree in Computer Science from Periyar University, completed from 2011 to 2014. This educational background supports a deep technical expertise in areas such as Enterprise Mobility Management, Unified Endpoint Management (UEM), and Live Video Commerce.
Technical Skills and Specializations
Alex is skilled in leveraging cloud technologies such as AWS and Azure, as well as Windows Servers for IT solutions. The expertise extends to Customer Success, Pre-Sales & Professional Services Management, and operational experience in Service Delivery Management and Technical Success & Solutions Management.