Anugrah Mekwan
About Anugrah Mekwan
Anugrah Mekwan is a Technical Support Specialist currently employed at SOTI in Mississauga, Ontario, Canada. With a background in hospitality and technical support, he has held various positions in the hotel industry and has a strong educational foundation in Hospitality Administration and Computer Programming.
Current Role at SOTI
Anugrah Mekwan has been employed as a Technical Support Specialist at SOTI since 2021. In this role, he provides technical assistance and support to clients, ensuring efficient use of SOTI's software solutions. His experience in technical support enables him to troubleshoot issues and deliver effective solutions to enhance customer satisfaction.
Previous Experience in Hospitality
Anugrah Mekwan has a diverse background in the hospitality industry. He worked as a Housekeeping Supervisor at Sheraton Gateway Hotel Toronto Airport from 2018 to 2019, and previously held a similar position at the University of Toronto in 2017. His experience also includes roles at Marriott Hotels and Aloft Vaughan Mills, where he developed skills in customer service and team management.
Technical Support Experience
Before joining SOTI, Anugrah Mekwan worked at Concentrix as a Technical Support Specialist for 10 months in 2021. This position allowed him to gain valuable experience in providing technical assistance and support, which he has continued to apply in his current role at SOTI.
Educational Background
Anugrah Mekwan holds a Bachelor’s Degree in Hospitality Administration/Management from Centennial College, where he studied from 2013 to 2015. Additionally, he earned a Bachelor’s Degree in Computer Programming from Xavier Institute Of Computer Application, completing his studies from 2009 to 2012. This educational background supports his technical and managerial skills in both hospitality and technical support fields.