Benjamin Fasogbon
About Benjamin Fasogbon
Benjamin Fasogbon serves as the Strategic Partners Technical Manager at SOTI, where he specializes in providing customer service for SOTI MDM solutions. He has a background in Information Technology and Computer Science, with previous experience at BlackBerry and ATELKA.
Current Role at SOTI
Benjamin Fasogbon serves as the Strategic Partners Technical Manager at SOTI, a position he has held since 2018. In this role, he focuses on providing superior customer service specifically for SOTI's Mobile Device Management (MDM) solutions. His responsibilities include managing technical partnerships and ensuring that clients receive effective support and solutions tailored to their needs.
Previous Experience in Technical Support
Before joining SOTI, Benjamin worked as a Technical Support Analyst at BlackBerry for seven months in 2018. His role involved assisting customers with technical issues and providing solutions to enhance user experience. Prior to that, he was employed at ATELKA as a Help Desk technician from 2016 to 2018, where he supported users with various IT-related inquiries.
Educational Background
Benjamin Fasogbon studied at Redeemer's University, where he earned a Bachelor of Science (B.Sc.) in Computer Science from 2008 to 2012. He furthered his education at Lambton College, completing a program in Information Technology from 2016 to 2018. This combination of education has equipped him with a strong foundation in technical skills and knowledge relevant to his career.
Technical Skills and Expertise
In his current role, Benjamin utilizes various devices to replicate customer environments for troubleshooting purposes. This hands-on approach allows him to effectively diagnose and resolve issues that clients encounter with SOTI's MDM solutions. His technical expertise is supported by his educational background and previous work experiences.
Past Employment as I.T Engineer
Benjamin also has experience as an I.T Engineer at FAMATO LTD, where he worked from 2013 to 2015. In this position, he contributed to various IT projects and supported the organization's technology infrastructure. His diverse work history has provided him with a comprehensive understanding of the IT landscape.