Doyin Lomuwagun, Cissp, Ccnp, Itil
About Doyin Lomuwagun, Cissp, Ccnp, Itil
Doyin Lomuwagun is a Technical Support Specialist with over ten years of experience in IT infrastructure design and support. He holds multiple certifications, including CISSP, CCNP, and ITIL, and has a strong background in managing platforms and applications across various operating systems.
Work at SOTI
Doyin Lomuwagun has been employed at SOTI as a Technical Support Specialist since 2019. In this role, he provides technical assistance and support for various hardware and software issues. His responsibilities include troubleshooting network problems and ensuring the smooth operation of IT systems. He operates within the Toronto, Canada Area, contributing to the company's commitment to delivering high-quality support services.
Education and Expertise
Doyin Lomuwagun earned a Bachelor's degree in Electrical and Electronics Engineering from Ondo State University, where he studied from 1993 to 1999. He also completed an IT Infrastructure Management Bridging Program at Humber College, obtaining a certificate. His educational background supports his extensive expertise in IT infrastructure design, implementation, and support.
Background
Doyin Lomuwagun has over ten years of experience in IT infrastructure. He previously worked at Flour Mills of Nigeria Plc, where he served as IT Projects/Network Manager from 2009 to 2018 and as Network Support Officer from 2005 to 2008. His roles involved managing network operations and supporting IT projects, enhancing his skills in technical troubleshooting and project management.
Certifications and Skills
Doyin holds several professional certifications, including Cyberoam Certified Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), Cisco Certified Network Professional (CCNP), and ITIL certification. He possesses strong technical troubleshooting skills and is proficient in networking technologies such as LANs/WANs, TCP/IP, VOIP, and VPN architecture. His expertise extends to applications like Microsoft Dynamics AX and Citrix products.
Technical Support Experience
In his role as a Technical Support Specialist, Doyin Lomuwagun provides level 2 and level 3 support. He serves as a primary point of contact for hardware, software, and network issues, utilizing his strong technical skills to resolve problems efficiently. His experience in managing and supporting platforms such as Windows, iOS, and Android enhances his ability to assist clients effectively.