Eboni Ledford
About Eboni Ledford
Eboni Ledford serves as the Team Lead Inside Sales Specialist at SOTI in Mississauga, Ontario. With a background in law from York University, she has over four years of experience in sales and customer retention within the computer software industry.
Work at SOTI
Eboni Ledford currently holds the position of Team Lead - Inside Sales Specialist at SOTI, a role she has occupied since 2022. Prior to this, she worked as an Inside Sales Specialist at SOTI starting in 2020. Ledford initially joined SOTI as a Sales Development Representative in 2019, where she gained valuable experience for one year. Her tenure at SOTI has allowed her to develop a strong understanding of customer retention and management within the computer software industry.
Education and Expertise
Eboni Ledford studied at York University from 2014 to 2019, where she earned an Honors Bachelor of Arts in Law. This educational background has equipped her with a solid foundation in strategic planning and customer relationship management. Ledford demonstrates proficiency in Microsoft Office, which complements her organizational skills and enhances her effectiveness in her current roles.
Background
Eboni Ledford has a background in the computer software industry, focusing on customer retention and management. Her experience spans several years, beginning with her role at SOTI. This background has allowed her to develop skills that are essential for her current position as Team Lead - Inside Sales Specialist.
Achievements
Eboni Ledford has a history of strengthening customer retention within the computer software industry. Her expertise in strategic planning and customer relationship management has contributed to her success in her roles at SOTI. Ledford's efforts in these areas have been instrumental in enhancing customer satisfaction and loyalty.