Harinderjit Singh
About Harinderjit Singh
Harinderjit Singh is a Customer Success Manager with a background in information technology and extensive experience in customer support roles across various companies. He has worked at Zscaler, IBM, and MDLand, and holds a Bachelor of Computer Applications and a Master of Computer Applications.
Current Role at SOTI
Harinderjit Singh currently serves as a Customer Success Manager at SOTI, a position he has held since 2024. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His responsibilities include managing customer relationships and providing strategic guidance to clients.
Previous Experience at Zscaler
Before joining SOTI, Harinderjit Singh worked at Zscaler as a Senior Customer Service Engineer from 2018 to 2020. During his tenure in the Chandigarh Area, India, he contributed to improving customer service processes and resolving technical issues for clients.
Career at IBM
Harinderjit Singh was employed at IBM as a Service Delivery Specialist from 2017 to 2018 in Gurgaon, India. In this role, he was responsible for ensuring the efficient delivery of services to clients and addressing any service-related concerns.
Educational Background
Harinderjit Singh holds a Bachelor of Computer Applications (BCA) from Punjab Technical University, where he studied Information Technology from 2010 to 2013. He also earned a Master of Computer Applications (MCA) from Chitkara University, completing his studies in Information Technology from 2013 to 2015.
Experience at MDLand
Harinderjit Singh worked at MDLand from 2021 to 2023 as a Customer Support Specialist, and he currently holds the position of Senior Customer Support Specialist since 2023 in the Greater Toronto Area, Canada. His roles involved providing technical support and ensuring customer satisfaction.