Harmeet Kaur
About Harmeet Kaur
Harmeet Kaur is a Technical Support Specialist at SOTI in Canada, where she has worked since 2019. She has a background in security and investigations and holds a Post Graduation Certificate in Information Technology Solutions from Humber College and a Master of Technology in Computer Science from Punjab Technical University.
Work at SOTI
Harmeet Kaur has been employed at SOTI as a Technical Support Specialist since 2019. In this role, she provides technical assistance and support to users, leveraging her expertise in customer relationship management and technical problem-solving. Her tenure at SOTI spans five years, during which she has contributed to enhancing user experiences and resolving technical issues efficiently.
Education and Expertise
Harmeet Kaur holds a Post Graduation Certificate in Information Technology Solutions from Humber College, which she completed from 2017 to 2018. Additionally, she earned a Master of Technology (MTech) in Computer Science from Punjab Technical University, studying from 2012 to 2014. Her expertise includes Requirements Analysis, Microsoft Word, C++, Customer Relationship Management (CRM), and Databases.
Background in Security and Investigations
Before her current role, Harmeet Kaur worked in the security and investigations industry. She served as a Concierge at First Security Protection Services from 2017 to 2019, where she gained experience in client interaction and security protocols. This background has contributed to her strong skills in customer relationship management.
Previous Experience as IELTS Trainer
In 2016, Harmeet Kaur worked as an IELTS trainer at Greymatters in Chandigarh, India, for a duration of eight months. This role involved preparing students for the IELTS examination, enhancing her communication and instructional skills.